SocialImpactMap
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Support

Questions, problems, or feedback about SocialImpactMap? We're happy to help.

Email us and we'll get back to you:

info@socialimpactmap.com

We usually reply within 2 business days (Monday–Friday), in English or German.

SocialImpactMap UG (haftungsbeschränkt)
Ludwig-Merk-Str. 7, 80805 Munich, Germany

Frequently asked questions

How do I find businesses near me?

Open the map and allow location access, or search any address. The map shows verified businesses in the area you're viewing. Our listed businesses are currently concentrated in and around Munich, Germany, so other areas may still be empty while we grow.

How do I list my business?

Create an account at socialimpactmap.com, start your subscription, then add your business details and upload proof of your charitable contribution — a certificate, a donation receipt, or a photo of the work. Our team reviews it before the business appears on the map.

Why was my business not approved?

Usually the proof of social impact was missing, unclear, or didn't match the listing details. You'll receive an email explaining the reason. Update your details or upload a clearer document from your dashboard and submit again — there's no limit on resubmissions and your subscription is unaffected.

How do I change or cancel my subscription?

Go to Account in your dashboard and open "Manage subscription" to update your payment details or cancel. Cancelling stops future charges; your business stays listed until the end of the paid period.

How do I delete my account and data?

Account → Delete account removes your account, your businesses, and all uploaded certificates permanently. You can also email us and we'll do it for you. See our privacy policy for what we store and your rights under the GDPR.

The app can't find my location

Check that location access is enabled for SocialImpactMap in your device settings, then tap the locate button again. You can always use the address search instead — location access is optional.

Reporting a problem or inappropriate content

Email us at info@socialimpactmap.com with the business name and what's wrong. We review reports and remove listings that breach our terms.

More information

Privacy policy · Terms of use · Imprint

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